Call Center Manager 8.5.2
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...
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Call Center Issue Tracker Download
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1Freeware
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2Voicent Call Center Manager 8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!$2,499.00 -
3BC Call Center 5.0
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include ...$47.50 -
4Issue Tracker YouTrack Hosted 3.0
YouTrack from JetBrains is a web-based, keyboard-centric hosted issue tracker. It offers fantastic time savings for both bug submitters and development teams. Its lightning-fast bug reporting is complemented with powerful native-language-like search ...Freeware -
5PrettyMay Call Center for Skype 4.2
PrettyMay Call Center for Skype is a 100% software-based call center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension ... -
6Terrasoft Call Center 2.8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...$2,490.00 -
7Five9 Adapter for Salesforce 6.0
The Five9 Adapter for Salesforce provides robust call center features within the Salesforce application. Salesforce CRM is the leading on-demand CRM solution, used by sales service and support teams around the globe. This integration is based on the ...$99.00 -
8Centium Suite 2010 - CCS 2.2
CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series). CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency ... -
9BroadWorks Call Center 17.0
The BroadWorks® Call Center application delivers a comprehensive solution with the sophisticated features and functionality that are required for a broad range of call centers, along with the additional benefit of being completely integrated ... -
10Call Center CRM 8.6.2
) in IVR application when they call in. Automatically display customer information to agents Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, ...Freeware -
11ErlangXLS 1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers ...Freeware -
12Bitbucket Issue Tracker 1.4.0.15
A simple issue tracker for your projects hosted on bitbucket.org. Metro style user interface. A hover window indicating current bug count. List view & bug detail view with comments. Multi-repository support. Keyboard short-cuts for fast interaction.Freeware -
13Call Centre Calculator 3.0
Call Center Calculator is based on the Erlang B and Erlang C traffic models and helps you to estimate how many agents you need in your call centre for each hour during an eight hour day. It also works out how many trunks (lines) you need into your call ...$249.00 -
14iReferent Light 3.02
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, ...$20.00 -
15Axon Virtual PBx System 2.00
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.Freeware -
16Auto Dialer Pro3 3.7
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers ...$53.00 -
17Gurtle (x86) 0.6
Gurtle is a TortoiseSVN issue tracker plug-in for projects hosted at Google Code. TortoiseSVN introduced the possibility for anyone to author a COM-based plug-in that enables a user to query a project's issue tracking system during a commit. Gurtle ...Freeware -
18Arbortext 5.2
Whether you’re supporting a product through a call center, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations ... -
19Pacta CRM Phone Connector 3.1
Pacta Call Center SugarCRM Plug-in is a powerful CTI (Computer Telephony Integration) extension for SugarCRM. Program that registers phone calls and does many more things. Compability: Public Switched Telepfone Network lines (most european countries) ... -
20BestPhone3 1.8
BestPhone3 offers quality voice and low rate with variety solutions that suitable for all people from home service to enterprise and industrial service, offer Call center, home service, calling card, DID numbers over 50 countries. Convenient way to communicate ... -
21Voicent CallCenterManager 8.3
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to: - Manage Agent Performance Quality - Easy call monitoring and recording, "whisper coaching" capability enables live-call agent ...$2.50 -
22CallTrackerNXT 1.0
CallTrackerNXT is designed for Windows 7 and provides call tracking, issue management & problem resolution. This system provides functions to enter calls, attach contacts and assets, track call actions, research and provide solutions. Calls can ...$50.00 -
23Request Tracker 3.1
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, ...$149.00 -
244PSA VoipNow Express 1.6.2
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used ...Freeware -
25CRM Dashboard 9.0.5
Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, ...Freeware